Tractor Supply

Tractor Supply’s $1.35M CPPA fine: an opt-out webform that didn’t stop the trackers (2025)

Regulator: CalPrivacy (CPPA)Last updated

At a glance

Brought by
Regulator: CalPrivacy (CPPA)Regulator
Company
Tractor Supply
Sector
Retail
Law
CCPA (California)
Amount
$1.35M
Date
Settled Sep 30, 2025
Status
Settled

Summary

In September 2025, CalPrivacy fined Tractor Supply $1.35 million after its opt-out webform did not stop the third-party tracking technologies it used for advertising, and its site did not honor opt-out preference signals such as GPC until July 2024. The settlement requires Tractor Supply to scan its digital properties for tracking technologies.

What happened

According to the order, Tractor Supply’s vendor contracts also lacked required privacy terms.

The mechanism

A shopper who tried to opt out was still being tracked, because using the webform did not reach the tracking technologies behind it.

An opt-out runs from request to tags stopping to confirmation. It fails if the form isn't wired, adds friction or is ignored.

Why it was preventable

“Does the opt-out actually stop the trackers” is a yes-or-no test. The settlement even requires Tractor Supply to scan its digital properties for tracking technologies, which is the check that would have caught this in the first place.

In the regulator’s words

Michael Macko, Head of the CPPA’s Enforcement Division, said: “We will continue to look broadly across industries to identify violations of California’s privacy law.”

Timeline

  1. Sep 30, 2025settled, with a four-year compliance-certification obligation.

Source

cppa.ca.gov.

cppa.ca.gov

Questions

Who fined Tractor Supply?

CalPrivacy, the California Privacy Protection Agency (CPPA), in September 2025. It is a separate enforcer from the California Attorney General.

The site had an opt-out webform. Why the fine?

The webform was there, but the tracking technologies kept running after a consumer used it, and until July 2024 the site did not honor opt-out preference signals such as GPC. The opt-out did not actually stop anything.

What does the settlement now require?

Among other terms, Tractor Supply has to scan its digital properties for tracking technologies, on a four-year compliance-certification obligation. That scan is the check that would have caught the problem first.

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