{"id":223788,"date":"2021-04-26T22:55:27","date_gmt":"2021-04-26T22:55:27","guid":{"rendered":"http:\/\/datatrue.wpengine.com\/?page_id=223788"},"modified":"2025-03-07T19:29:13","modified_gmt":"2025-03-07T19:29:13","slug":"email_analytics_testing","status":"publish","type":"page","link":"https:\/\/datatrue.com\/en\/email_analytics_testing\/","title":{"rendered":"Email Analytics Testing"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; theme_builder_area=&#8221;post_content&#8221; _builder_version=&#8221;4.17.3&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#88C4DD&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243;][et_pb_row _builder_version=&#8221;4.17.3&#8243; _module_preset=&#8221;default&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column _builder_version=&#8221;4.17.3&#8243; _module_preset=&#8221;default&#8221; type=&#8221;4_4&#8243; theme_builder_area=&#8221;post_content&#8221;][et_pb_text _builder_version=&#8221;4.17.3&#8243; _module_preset=&#8221;default&#8221; theme_builder_area=&#8221;post_content&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h3><span style=\"color: #003300;\">Tag Audit Toolset<\/span><\/h3>\n<h1><span style=\"color: #003300;\">Email Analytics Testing<\/span><\/h1>\n<p><span style=\"color: #003300;\"><span role=\"presentation\" dir=\"ltr\">Despite being one of our oldest forms of digital communication, email is still consistently listed among <\/span><span role=\"presentation\" dir=\"ltr\">the most effective, cost-efficient digital marketing tools. You can usually gain access to much more detailed information by leveraging email software, and email performance data will be critical to your <br role=\"presentation\" \/>optimization efforts. <\/span><\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; theme_builder_area=&#8221;post_content&#8221; _builder_version=&#8221;4.17.3&#8243; _module_preset=&#8221;default&#8221;][et_pb_row _builder_version=&#8221;4.17.3&#8243; _module_preset=&#8221;default&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column _builder_version=&#8221;4.17.3&#8243; _module_preset=&#8221;default&#8221; type=&#8221;4_4&#8243; theme_builder_area=&#8221;post_content&#8221;][et_pb_text _builder_version=&#8221;4.17.3&#8243; _module_preset=&#8221;default&#8221; theme_builder_area=&#8221;post_content&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h2>An Overview of Email Metrics<\/h2>\n<p><span role=\"presentation\" dir=\"ltr\">There are three main types of <\/span><span role=\"presentation\" dir=\"ltr\">metrics to track delivery statistics,<\/span><span role=\"presentation\" dir=\"ltr\">engagement rates, and conversion rates. <\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.17.3&#8243; _module_preset=&#8221;default&#8221; column_structure=&#8221;1_3,1_3,1_3&#8243; theme_builder_area=&#8221;post_content&#8221;][et_pb_column _builder_version=&#8221;4.17.3&#8243; _module_preset=&#8221;default&#8221; type=&#8221;1_3&#8243; theme_builder_area=&#8221;post_content&#8221;][et_pb_blurb title=&#8221;Delivery&#8221; _builder_version=&#8221;4.17.3&#8243; _module_preset=&#8221;default&#8221; theme_builder_area=&#8221;post_content&#8221; use_icon=&#8221;on&#8221; background_color=&#8221;#D4E3E9&#8243; header_text_align=&#8221;center&#8221; header_font=&#8221;|700|||||||&#8221; content_max_width=&#8221;641px&#8221; custom_margin=&#8221;|||2px|false|false&#8221; custom_padding=&#8221;||44px|7px|false|false&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243; animation_style=&#8221;zoom&#8221; box_shadow_style=&#8221;preset2&#8243;]<\/p>\n<p><span role=\"presentation\" dir=\"ltr\">Delivery metrics help you understand whether your marketing emails are <\/span><span role=\"presentation\" dir=\"ltr\">making it into inboxes. <\/span><span role=\"presentation\" dir=\"ltr\">Bounce rate<\/span><span role=\"presentation\" dir=\"ltr\">, which measures the proportion of emails <\/span><span role=\"presentation\" dir=\"ltr\">that don\u2019t reach their destination due to invalid addresses or server issues, is <\/span><span role=\"presentation\" dir=\"ltr\">the most common and important delivery metric to track; depending on your <\/span><span role=\"presentation\" dir=\"ltr\">industry, a good bounce rate is <\/span><span role=\"presentation\" dir=\"ltr\">around 0.5 percent<\/span><span role=\"presentation\" dir=\"ltr\"> or lower.<\/span><\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column _builder_version=&#8221;4.17.3&#8243; _module_preset=&#8221;default&#8221; type=&#8221;1_3&#8243; theme_builder_area=&#8221;post_content&#8221;][et_pb_blurb title=&#8221;Engagement&#8221; _builder_version=&#8221;4.17.3&#8243; _module_preset=&#8221;default&#8221; theme_builder_area=&#8221;post_content&#8221; use_icon=&#8221;on&#8221; background_color=&#8221;#D4E3E9&#8243; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243; custom_padding=&#8221;|3px|5px|9px|false|false&#8221; header_text_align=&#8221;center&#8221; header_font=&#8221;|700|||||||&#8221; animation_style=&#8221;zoom&#8221; custom_margin=&#8221;|-10px|4px|0px|false|false&#8221; box_shadow_style=&#8221;preset2&#8243;]<\/p>\n<p><span role=\"presentation\" dir=\"ltr\">Engagement metrics help to understand how recipients are interacting <\/span><span role=\"presentation\" dir=\"ltr\">with your emails. Engagement metrics include open rate (the percentage <\/span><span role=\"presentation\" dir=\"ltr\">of successfully delivered emails that are opened by the recipient), click rate <\/span><span role=\"presentation\" dir=\"ltr\">(the percentage of delivered emails in which at least one link is clicked), and <\/span><span role=\"presentation\" dir=\"ltr\">clickthrough rate (the percentage of opened emails in which at least one link <\/span><span role=\"presentation\" dir=\"ltr\">is clicked. Some marketers also specifically track the share or forward rate for <\/span><span role=\"presentation\" dir=\"ltr\">their emails, i.e., the percentage of recipients who click a \u201cshare on social\u201d or <\/span><br role=\"presentation\" \/><span role=\"presentation\" dir=\"ltr\">\u201cforward to a friend\u201d link.<\/span><\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column _builder_version=&#8221;4.17.3&#8243; _module_preset=&#8221;default&#8221; type=&#8221;1_3&#8243; theme_builder_area=&#8221;post_content&#8221;][et_pb_blurb title=&#8221;Conversion&#8221; _builder_version=&#8221;4.17.3&#8243; _module_preset=&#8221;default&#8221; theme_builder_area=&#8221;post_content&#8221; use_icon=&#8221;on&#8221; background_color=&#8221;#D4E3E9&#8243; header_font=&#8221;|700|||||||&#8221; header_text_align=&#8221;center&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243; custom_padding=&#8221;||23px|14px|false|false&#8221; animation_style=&#8221;zoom&#8221; box_shadow_style=&#8221;preset2&#8243;]<\/p>\n<p style=\"text-align: left;\"><span role=\"presentation\" dir=\"ltr\">Conversion metrics help to understand whether your emails are contributing <\/span><br role=\"presentation\" \/><span role=\"presentation\" dir=\"ltr\">to business goals. Your conversion rate is the percentage of email recipients <\/span><span role=\"presentation\" dir=\"ltr\">who take a specific business-relevant action completing a lead form, <\/span><span role=\"presentation\" dir=\"ltr\">starting a trial, making a purchase, etc. You should also measure any negative <\/span><span role=\"presentation\" dir=\"ltr\">conversion impacts of your emails, e.g., recipients who react to the email by <\/span><span role=\"presentation\" dir=\"ltr\">unsubscribing from your list or cancelling their account.\u00a0<\/span><\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.17.3&#8243; _module_preset=&#8221;default&#8221; column_structure=&#8221;1_4,1_4,1_2&#8243; theme_builder_area=&#8221;post_content&#8221;][et_pb_column _builder_version=&#8221;4.17.3&#8243; _module_preset=&#8221;default&#8221; type=&#8221;1_4&#8243; theme_builder_area=&#8221;post_content&#8221;][et_pb_blurb title=&#8221;UTM Codes&#8221; _builder_version=&#8221;4.17.3&#8243; _module_preset=&#8221;default&#8221; theme_builder_area=&#8221;post_content&#8221; use_icon=&#8221;on&#8221; background_color=&#8221;#D3E8E8&#8243; header_font=&#8221;|700|||||||&#8221; header_text_align=&#8221;center&#8221; header_text_shadow_style=&#8221;preset2&#8243; custom_padding=&#8221;||16px|6px|false|false&#8221; box_shadow_style=&#8221;preset2&#8243; animation_style=&#8221;slide&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p><span role=\"presentation\" dir=\"ltr\">Strings containing information about the <\/span><br role=\"presentation\" \/><span role=\"presentation\" dir=\"ltr\">campaign, which are appended to the ends of <\/span><span role=\"presentation\" dir=\"ltr\">link URLs; visits to these unique URLs can then <\/span><span role=\"presentation\" dir=\"ltr\">be tracked in a platform like Google Analytics <\/span><span role=\"presentation\" dir=\"ltr\">and correlated with conversions downstream.<\/span><\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column _builder_version=&#8221;4.17.3&#8243; _module_preset=&#8221;default&#8221; type=&#8221;1_4&#8243; theme_builder_area=&#8221;post_content&#8221;][et_pb_blurb title=&#8221;Pixels&#8221; _builder_version=&#8221;4.17.3&#8243; _module_preset=&#8221;default&#8221; theme_builder_area=&#8221;post_content&#8221; use_icon=&#8221;on&#8221; background_color=&#8221;#D3E8E8&#8243; header_font=&#8221;|700|||||||&#8221; header_text_align=&#8221;center&#8221; header_text_shadow_style=&#8221;preset2&#8243; custom_padding=&#8221;||39px|10px|false|false&#8221; box_shadow_style=&#8221;preset2&#8243; animation_style=&#8221;slide&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p><span role=\"presentation\" dir=\"ltr\">Code snippets placed on campaign landing <\/span><br role=\"presentation\" \/><span role=\"presentation\" dir=\"ltr\">pages, which capture data about actions taken <\/span><span role=\"presentation\" dir=\"ltr\">by each user, both on the landing page and on <\/span><span role=\"presentation\" dir=\"ltr\">downstream pages<\/span><\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column _builder_version=&#8221;4.17.3&#8243; _module_preset=&#8221;default&#8221; type=&#8221;1_2&#8243; theme_builder_area=&#8221;post_content&#8221;][et_pb_blurb title=&#8221;Collecting Email Data&#8221; _builder_version=&#8221;4.17.3&#8243; _module_preset=&#8221;default&#8221; theme_builder_area=&#8221;post_content&#8221; use_icon=&#8221;on&#8221; background_color=&#8221;#D2E4F9&#8243; header_font=&#8221;|700|||||||&#8221; header_level=&#8221;h2&#8243; header_text_align=&#8221;center&#8221; header_text_shadow_style=&#8221;preset1&#8243; custom_padding=&#8221;|0px|11px|8px|false|false&#8221; custom_margin=&#8221;|-9px|||false|false&#8221; box_shadow_style=&#8221;preset2&#8243; animation_style=&#8221;slide&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h3><span role=\"presentation\" dir=\"ltr\">Data Collection Basics<\/span><\/h3>\n<p><span role=\"presentation\" dir=\"ltr\">In most cases, gathering basic data on delivery and engagement rates is straightforward. Most <\/span><span role=\"presentation\" dir=\"ltr\">email marketing platforms<\/span><span role=\"presentation\" dir=\"ltr\"> track these metrics automatically, display them in dashboards, and <\/span><span role=\"presentation\" dir=\"ltr\">offer downloads for detailed custom analysis. <\/span><br role=\"presentation\" \/><span role=\"presentation\" dir=\"ltr\">Conversion metrics are slightly more difficult to track, since most conversion events take place <\/span><span role=\"presentation\" dir=\"ltr\">after a recipient has clicked away from their email and onto a webpage.\u00a0<\/span><\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.17.3&#8243; _module_preset=&#8221;default&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column _builder_version=&#8221;4.17.3&#8243; _module_preset=&#8221;default&#8221; type=&#8221;4_4&#8243; theme_builder_area=&#8221;post_content&#8221;][et_pb_text _builder_version=&#8221;4.17.3&#8243; _module_preset=&#8221;default&#8221; theme_builder_area=&#8221;post_content&#8221; header_text_shadow_style=&#8221;preset1&#8243; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h2>Email A\/B Testing<\/h2>\n<p><span role=\"presentation\" dir=\"ltr\">Just tracking metrics passively isn\u2019t enough to <\/span><span role=\"presentation\" dir=\"ltr\">optimize your email marketing. To improve the delivery, <\/span><span role=\"presentation\" dir=\"ltr\">engagement, and conversion rates, you need a way to measure <\/span><span role=\"presentation\" dir=\"ltr\">the impact of small, incremental changes to key email elements. <\/span><span role=\"presentation\" dir=\"ltr\">You could make these changes across campaigns and observe <\/span><span role=\"presentation\" dir=\"ltr\">the results, but you probably want to change more than one <\/span><span role=\"presentation\" dir=\"ltr\">element from campaign to campaign, which makes it hard to <\/span><span role=\"presentation\" dir=\"ltr\">know which changes were most impactful. This is why most <\/span><span role=\"presentation\" dir=\"ltr\">email marketers rely heavily on A\/B testing.<\/span><br role=\"presentation\" \/><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.17.3&#8243; _module_preset=&#8221;default&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column _builder_version=&#8221;4.17.3&#8243; _module_preset=&#8221;default&#8221; type=&#8221;4_4&#8243; theme_builder_area=&#8221;post_content&#8221;][et_pb_image src=&#8221;https:\/\/datatrue.com\/wp-content\/uploads\/2024\/08\/email.png&#8221; _builder_version=&#8221;4.17.3&#8243; _module_preset=&#8221;default&#8221; theme_builder_area=&#8221;post_content&#8221; title_text=&#8221;email&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243; background_color=&#8221;#D4E3E9&#8243; box_shadow_style=&#8221;preset1&#8243; animation_style=&#8221;zoom&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.17.3&#8243; _module_preset=&#8221;default&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column _builder_version=&#8221;4.17.3&#8243; _module_preset=&#8221;default&#8221; type=&#8221;4_4&#8243; theme_builder_area=&#8221;post_content&#8221;][et_pb_text _builder_version=&#8221;4.17.3&#8243; _module_preset=&#8221;default&#8221; theme_builder_area=&#8221;post_content&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h2><strong>How to validate Email tags and tracking and their landing pages in analytics using DataTrue<\/strong><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">To validate email tags, tracking, and their landing pages using DataTrue, you can follow a structured process to ensure that your analytics setup is accurate and reliable. DataTrue offers tools specifically designed for auditing and validating tagging and analytics configurations, which can be particularly useful for email campaigns. Here\u2019s how you can use DataTrue for this purpose:<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Setting Up DataTrue for Email Analytics Testing<\/span><\/h3>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Integrate with Your Email Marketing Platform:<\/strong><\/li>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Connect DataTrue with your email marketing platform to systematically audit your campaigns before they are released.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">This integration allows you to check the tracking tags embedded in your email links and ensure they are functioning correctly.<\/span><span style=\"font-weight: 400;\"><\/span><\/li>\n<\/ul>\n<\/ol>\n<p><span style=\"font-weight: 400;\">2.<strong>Configure Email Tests:<\/strong><\/span><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Use DataTrue&#8217;s Email Tests feature by sending a marketing email to a DataTrue email box. The tool will automatically follow the links in the email and check the channel parameters and tracking on the entry pages.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">This helps in validating that the tracking parameters are correctly set up and that the data is being captured accurately.<\/span><span style=\"font-weight: 400;\"><\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u00a0 \u00a03<strong>.<\/strong><\/span><strong>Use the Tag Audit Toolset:<\/strong><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">DataTrue provides a comprehensive tag audit toolset that includes simulation tests, coverage tests, and validation maps. These tools help ensure the overall health of your tags and the accuracy of the data collected.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h2><span style=\"font-weight: 400;\">Validating Landing Pages<\/span><\/h2>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Coverage Tests:<\/strong><\/li>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Perform coverage tests to crawl your site, following each link on a page and checking the tagging and tracking on each one. This is useful for sites with templated pages, such as those used in email campaigns.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Ensure that the landing pages linked in your emails are properly tracked and that all necessary tags are firing correctly.<\/span><\/li>\n<\/ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Journey Tests:<\/strong><\/li>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Configure journey tests to simulate specific user paths through your site. This can include button clicks and form submissions on landing pages, ensuring that all interactions are tracked accurately.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">This is particularly useful for validating the user experience and data collection on landing pages resulting from email campaigns.<\/span><\/li>\n<\/ul>\n<\/ol>\n<p><span style=\"font-weight: 400;\">\u00a03.<strong> Regular Expression Validation:<\/strong><\/span><\/p>\n<ul>\n<li><span style=\"font-size: 14px;\">Use regular expressions to validate dynamic data, such as session IDs or product IDs, that may change frequently. This ensures that your tests remain accurate even as the content on your landing pages evolves.<\/span><\/li>\n<\/ul>\n<h2><span style=\"font-weight: 400;\">Monitoring and Reporting<\/span><\/h2>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Schedule and Automate Tests:<\/strong><\/li>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Set up test suites in DataTrue to run at regular intervals (hourly, daily, or weekly) to continuously monitor the performance and accuracy of your email tags and landing pages.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Receive automated reports on the results of these tests to quickly identify and resolve any issues.<\/span><\/li>\n<\/ul>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Visual Reports:<\/strong><\/li>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Use DataTrue&#8217;s detailed visual reports to quickly find and resolve errors in your email tracking setup. These reports provide insights into which tags are not functioning correctly and where improvements can be made.<\/span><\/li>\n<\/ul>\n<\/ul>\n<p><span style=\"font-weight: 400;\">By following these steps, you can effectively validate email tags and tracking, as well as their associated landing pages, using DataTrue. This ensures that your analytics data is accurate, reliable, and compliant with privacy standards.<\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Tag Audit Toolset Email Analytics Testing Despite being one of our oldest forms of digital communication, email is still consistently listed among the most effective, cost-efficient digital marketing tools. You can usually gain access to much more detailed information by leveraging email software, and email performance data will be critical to your optimization efforts. An [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"<!-- wp:divi\/placeholder \/-->","_et_gb_content_width":"","footnotes":""},"class_list":["post-223788","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Email Analytics Testing - DataTrue<\/title>\n<meta name=\"description\" content=\"Validate data collected by Analytics Tracking Tags in email links and landing pages. 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